Privacy Policy

1. Information we collect

When you submit an enquiry or otherwise contact us, we collect the details you provide: your name, business name, email address, phone number, website, and the content of your message. We also collect standard technical information (such as browser type and pages visited) through privacy-respecting analytics.

2. How we use it

• To respond to your enquiry and provide the services you request.
• To communicate about ongoing work, proposals and support.
• To improve this website and understand which content is useful.

We do not sell your data.

3. Sharing

Information is shared only with services necessary to run our business: hosting infrastructure, our database provider (Supabase), email delivery (Resend), and advertising platforms where you are a client. Each processes data under its own terms.

4. Cookies & tracking

We use cookies and similar technologies for analytics and advertising measurement (including Google Ads conversion tracking, the Meta Pixel and Microsoft Clarity). You can control cookies through your browser settings; parts of the site may function differently without them.

5. Advertising & personalisation

This site displays advertising. We use Google AdSense, and in some cases other advertising partners, to show ads based on your prior visits to this and other websites.

• Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this site and/or other sites on the internet.
• You can opt out of personalised advertising at Google Ads Settings, and opt out of third-party vendor cookies at aboutads.info.

Third-party vendors set cookies directly in your browser to serve and measure ads. You may opt out of their use of cookies at aboutads.info or Your Online Choices.

Google's practices are described in the Google privacy & terms page.

6. Consent

Advertising and analytics scripts are blocked by default. They load only after you make a choice through our consent banner, and your choice is stored so we do not ask again on every visit. You can change your choice at any time by clearing this site's cookies in your browser. Our Google-certified consent platform records your decision for audit.

7. Service providers

The following providers process data on our behalf in order to run this website:

• Vercel — website hosting and content delivery.
• Supabase — database and file storage for site content and enquiries.
• Resend — transactional email delivery for enquiries and confirmations.
• Google — advertising and, where consented, analytics.
• Meta — advertising measurement where consented.
• Microsoft Clarity — session recordings where consented.

Each provider handles data under its own privacy policy and terms. Our advertising partners may set cookies directly in your browser; see section 5 for how to opt out.

8. Security

Data transmitted through this site is protected with SSL encryption (HTTPS). Access to stored enquiries is limited to the Creativoxa team and secured by our infrastructure providers.

9. Your rights

You may request at any time:

• Access to the information we hold about you.
• Correction of inaccurate information.
• Deletion of your records, subject to legal or billing retention needs.

10. Changes to this policy

We may update this policy as our practices or regulations evolve. Significant changes will be reflected on this page.